To buy or not to buy turns out to have been the question of the century in America–Just Do It or Just Say No. And in the past fifteen years, consumer society has moved to the center of historical inquiry as well. It began with the social history of commercial culture and the advertising industry, in books such as Kathy Peiss’s Cheap Amusements: Working Women and Leisure in Turn-of-the-Century New York (1986) and Roland Marchand’s Advertising the American Dream (1985). Drawing inspiration from the pioneering anthropological explorations of Dick Hebdidge (Subculture, The Meaning of Style, 1979), Arjun Appadurai (The Social Life of Things, 1988) and, especially, Mary Douglas and Baron Isherwood (The World of Goods, 1979), investigators then turned to the cultural history of how ordinary people use and assign meanings to commodities. A good example of this genre is Alison Clarke’s Tupperware: The Promise of Plastic in 1950s America (1999). In recent works–such as Robert Collins’s More: The Politics of Economic Growth in Postwar America (2000) and Alan Brinkley’s The End of Reform: New Deal Liberalism in Recession and War (1995)–they have studied the political history of how nation-states promote and foster particular regimes of consumption. Where once consumption was deemed relevant only to the history of popular culture, in other words, it is now seen as intertwined with the central themes of American history, touching as it does on economics, politics, race relations, gender, the environment and other important topics.
Gary Cross, a professor at Penn State University and a pioneering and prolific historian of Europe and America, has explored the social, cultural and political dimensions of consumption before. In the past decade, he has published a half-dozen books on topics ranging from the history of leisure and working-class commercial amusements to the material culture of children’s toys. Cross may study leisure, but his scholarship suggests that he doesn’t take a whole lot of time to participate in consumer society. Fortunately, his work ethic has enabled the rest of us to understand our consumer ethic with clarity and historical perspective. Indeed, An All-Consuming Century displaces Daniel Horowitz’s still-impressive but less wide-ranging The Morality of Spending (1985) as the best survey yet written of the history of modern American consumer society. Much more than a summary of recent scholarship (although it performs this task admirably), it is an informed, balanced, thoughtful and surprisingly passionate meditation on the making and meaning of our society. Avoiding the extremes of celebration and condemnation that too often pass for analysis, Cross’s searching book is imbued with a generous concern for the revival of an active, democratic and participatory public sphere.
According to Cross, a paradox lies at the heart of American consumer society: It has been both an ideological triumph and a triumph over politics. Although it may be “difficult for Americans to see consumerism as an ideology,” this is, Cross argues, precisely how it functions. It is, in his words, the “ism that won,” the quiet but decisive victor in a century of ideological warfare. Over the course of the twentieth century it became naturalized to such an extent that few citizens “consider any serious alternatives or modifications to it.”
In describing this ideological victory, Cross eschews conspiratorial interpretations of advertising and business collusion and gives consumer society its due for concretely expressing “the cardinal political ideals of the century–liberty and democracy–and with relatively little self-destructive behavior or personal humiliation.” It won, Cross believes, because in large measure it met people’s basic needs, helped them to fit into a diverse society even as it enabled them to forge new understandings of personal freedom, and served to fulfill, rather than mock, people’s desire for the pleasures of the material world.
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In spite of its popularity and successes, Cross believes that the ascension of consumer society has come at great cost: the abrogation of public life in favor of private thrills. By valorizing the private over the public and the present over the past and future, consumer society has “allowed little space for social conscience” and truly democratic politics. Rather than shoring up civil society, consumerism has pretty much replaced it: “The very idea of the primacy of political life has receded” as individual acquisition and use of goods has become the predominant way that Americans–and, increasingly, the rest of the industrialized world–make meaning of their lives. The suggestion that there should be limits to commercialism–that there are sacred places where the market does not belong–is, according to Cross, no longer taken seriously in a society that equates commercialism with freedom. Moreover, by the end of the century, “there seemed to be no moral equivalent to the world of consumption.” The politics of consumption, in Cross’s view, makes alternative conceptions of the good life virtually unimaginable in large part because it encourages people to think about themselves in isolation from the rest of society and from their history. (Reading Cross’s book, I was reminded of Edward Hopper’s painting Nighthawks, in which a customer at an urban diner sits alone, utterly disconnected from the humanity that surrounds him.) If Cross ultimately loses sight of the paradoxical nature of American consumerism and concludes on this dark note, An All-Consuming Century nonetheless provides important resources for others to explore the democratic potential of consumer society.
The narrative unfolds both chronologically and analytically. Cross divides the development of modern consumer society into four periods: 1900-1930, 1930-1960, 1960-1980 and 1980 to the end of the century. In this breakdown, the first three decades of the century were a takeoff period, during which a number of crucial elements converged to make America a consumer society. Cross consistently overstates the degree to which nineteenth-century America was a “traditional” society, untainted by commercialism; many elements of consumer society were born in the market revolution of the early 1800s and the corporate revolution of the later nineteenth century. But he is right to single out important developments that transformed the country from what we might call a nineteenth-century society with consumerist features to a full-blown consumer society in the twentieth century. The keys were increases in leisure time and personal income on the demand side, along with new products and innovations in selling on the supply side.
New, nationally advertised, branded products became widely available and affordable after the turn of the century. These products alleviated material needs, but more than that, Cross astutely notes, they became markers of new feelings of “comfort and ease” and “new sensations of power and speed.” Modern products like cigarettes, candy and soft drinks made the sensational available on a daily, indeed almost hourly, basis. Amusement parks like Coney Island and other “cheap amusements” also made the regular purchase of spectacular thrills affordable for working people. In the consumer society, the utilitarian was always mixed with the sensual. The embodiment of this mixture was, of course, the great symbol of early-twentieth-century consumer society, the automobile. Already characterized by an increasing number of what Cross calls “private pleasures,” in this period, as he shows, mass culture contributed to political and social changes as well: It blurred ethnic and class divisions and encouraged the children of immigrants to redefine themselves as members of a blended, multiethnic, if still racially segregated, youth culture.
The period 1930-1960 was one of consolidation in time of crisis. The constraints of the Great Depression and World War II led to a “frustrated consumerism more than a rejection of the capitalist system.” Rather than blame the new consumerism, most policy-makers and indeed many ordinary Americans came to see “underconsumption” as the root cause of the slump. After the war, government policy encouraged the development of mass purchasing power rather than efforts to equalize the distribution of wealth. During the cold war, consumer society became “a positive answer to communism.” In his 1959 “kitchen debate” with Nikita Khrushchev, Vice President Richard Nixon drove this point home by contrasting modern American appliances with outdated Soviet culinary technology. Despite the linkage in these years between consumption and freedom, Cross notes that the consumerism of the postwar years was not hedonistic but “domesticated,” focused on the suburban home and the nuclear family. Signature developments of these years were Levittown, McDonald’s and Holiday Inn, sites of responsible, respectable, family-oriented consumption.
From 1960 to 1980 consumer society faced a very different set of challenges but emerged stronger than ever. First, the counterculture challenged the very premises of consumerism, and in the 1970s, the specter of scarcity called into question the permanence of the cornucopia upon which consumer society depended. In spite of these challenges, “consumption became even more ubiquitous.” Indeed, Cross suggests, the roots of the even more individualistic and socially fragmenting consumerism of the late twentieth century lay in part in the 1960s critique of consumerism: While countercultural figures critiqued conformity and idealized the “authentic self,” many Americans sought to achieve this authenticity through consumption. Businesses began to modify the Fordist practice of mass production in favor of flexible production and segmented, demographically distinct markets. Drawing on the work of cultural critic Thomas Frank (rendered throughout the book as “Frank Thomas”), Cross writes that consumerism became “adaptable to the green and the hip.” Similarly, during the energy crisis of the 1970s those politicians who took the shortage to be the result of overproductionwere rebuked as naysayers. With great political success, Ronald Reagan attacked President Jimmy Carter for a speech in which Carter had the temerity to suggest that “owning things and consuming things does not satisfy our longing for meaning.” Reagan called that 1979 “malaise” address un-American in its pessimism and its call for restraint.
The trend toward fragmented, individualistic consumption accelerated during the last two decades of the century, an era that Cross labels “markets triumphant.” Radical faith in the virtues of the market led politicians like Reagan to put a moral gloss on the “unfettered growth of market culture in the 1980s.” Government constraints of an earlier era, in the form of environmental and advertising regulation, weakened, and commerce entered unfettered into areas where it had previously been kept at arm’s length: children’s homes and classrooms. By century’s end the “Victorian notion that some time and place should be free from commerce” seemed as quaint as a Currier and Ives lithograph. Cross, who has a knack for unearthing telling statistics, notes that “supermarkets carried about 30,000 different products in 1996, up from 17,500 in 1986 and about 9,000 in the mid-1970s.” Even the all-time-high consumer debt–$1.25 trillion by 1997–did nothing to stop the belief that the future of American prosperity and freedom depended upon the continuing expansion of the realm of consumption. Indeed, shopping had become the nation’s primary form of entertainment, and monuments to consumption like the gargantuan 4.2-million-square-foot Mall of America became a haven for tourists from around the world.
In Cross’s telling, the attractions and problems of consumer society are in effect one and the same: the cult of the new, immediate gratification and the valorization of “private pleasures.” Consumerism is the “ism that won,” owing to its ability not only to withstand challenges but, through a magical jujitsu, to co-opt them. Although initially formulated in terms neither celebratory nor condemnatory, Cross’s story is ultimately one of declension. While he avoids the nostalgia of many commentators, there is little doubt that Cross finds contemporary consumer society to be a negative force: asocial, apolitical, amoral and environmentally dangerous. Whereas consumerism once helped integrate the diverse inhabitants of an immigrant nation in a youthful mass culture, by century’s close, cynical marketers were happy to divide an equally multicultural nation into segmented demographic units based on “multiple and changing lifestyles.” Thus the shift from an integrative, public-spirited popular culture in the early twentieth century to an increasingly privatized, solipsistic commercial culture of the late twentieth century. What was seductive in 1900–cornucopia and pleasure for the masses–became obscene by 2000, as a cultural stimulant turned into a dangerous narcotic.
An All-Consuming Century is one of the few indispensable works in the ever-expanding library of books on American consumer society. But in an otherwise rich overview the author has surprisingly little to say about the role of women, African-Americans and ethnic minorities (and nothing about regional variations) in the construction of consumer society. These are serious omissions. As admen and women’s organizations recognized early on, women have performed the vast majority of the unpaid labor of consumer society: the shopping, budgeting and refashioning of older items. Cross notes that African-Americans were excluded from many of the benefits of the emerging mass culture, but he does not address the ways popular culture served to reinforce both the whiteness of the “new immigrants” from Eastern and Southern Europe–a skin privilege that was not yet fully acknowledged by the majority culture–and the otherness of Asian and Latino immigrants.
Nor does Cross discuss the attractions of nationwide retailers and national brands for African-Americans, who often took advantage of what the historian Edward Ayers has called the “anonymity and autonomy” made possible by the advent of the Sears catalogue (and chain stores in the nonsegregated North), whose mass customer base and “one price” system reduced the possibilities for racial discrimination that frequently accompanied visits to the corner store. For this group, the private pleasures occasionally afforded by the advent of national markets offered advantages over the public humiliations that so often accompanied local commerce.
Cross’s relative neglect of women and minorities leads him to underestimate the importance of grassroots consumer activism as well, which has often been led by members of these groups. Meat boycotts, cost-of-living protests, “don’t buy where you can’t work” campaigns and sit-ins were integral to the development of American consumer society because they represented demands to expand the benefits of consumerism beyond a middle-class elite. One of the most important women’s political organizations of the first half of the century, the National Consumers League, which pioneered the crusade for “ethical consumption” and labor rights, goes unmentioned. Cross stresses the ways marketers attempted to co-opt the civil rights movement, but he does not address the degree to which the demand for full participation in consumer society was a key ingredient in that crusade for social justice. By virtually ignoring these movements, Cross leaves out an important part of the story of consumer society–efforts to unite citizenship with consumption.
The critics of consumer society whom Cross discusses most often are proponents of what he calls the “jeremiad,” the high-culture dismissal of mass culture as vulgar. He condemns the elitism and arrogance of such thinkers and is surely correct to note that their criticism had little impact on ordinary shoppers. Cross is less critical of the “simple living” tradition and calls the self-provisioning movement of the 1960s “the most positive aspect” of the counterculture. He argues that “the idea of the ‘simple life,’ perhaps never more than a daydream, had almost ceased being even a prick to the conscience,” but he only briefly mentions the growing popularity of the “voluntary simplicity” movement, a topic addressed in more detail in Juliet Schor’s The Overspent American (1998).
Cross also develops a persuasive critique of the consumer rights movement. While the Depression era saw the rise of groups like Consumers Union, which sought to make consumers a greater force against the power of business and advertisers, he notes that by focusing primarily on product quality and prices, many consumer rights groups have served only to reinforce “the individualism and the materialism of American consumption.” This tradition of angry but apolitical individualism can still be found at innumerable websites, like starbucked.com, that highlight at great length the indignation of formerly loyal customers: “The sales clerk who sold me the machine was rude, then decidedly refused to hand over the free half pound of coffee given with every purchase of a Starbucks espresso machine….” The democratizing power of consumer demands for corporate responsibility is too often dissipated by such narrowly cast diatribes.
In spite of the failure of the jeremiad, the seeming irrelevance of simplicity and the individualization of the concept of consumer rights, Cross is too definitive about the nature of the “victory” of consumer society. Many Americans still recognize that however much advertisers and marketers attempt to cover it up, consumption is fundamentally a social and political act. So although it is true that “late twentieth century consumerism turned social problems into individual purchasing decisions,” it is also the case that individual shopping decisions have frequently been viewed in the context of social problems. As consumer activists from the League of Women Shoppers in the 1930s through environmentalists today have pointed out, the goods that we buy leave ecological, labor and government “footprints.” In spite of corporate attempts to fetishize goods, diligent activists like John C. Ryan and Alan Thein Durning of Northwest Environment Watch have described–and tried to estimate–the hidden social costs incurred by the purchase of quotidian products, including coffee and newspapers. The actions of students in the antisweatshop campaigns of recent years indicate that a growing number of consumers are looking behind the logo to determine the conditions under which the clothing they buy is made. As Naomi Klein has recently argued in No Logo:Taking Aim at the Brand Bullies, the ubiquity and importance of brands provides an opening for protesters who can threaten, through consumer boycotts and other actions, to sully corporate America’s most valuable asset, the brand name. One teen in Klein’s book puts it this way: “Nike, we made you. We can break you.” Cross may decry the “inwardness of the personal computer,” but the protests at the Seattle World Trade Organization and Washington International Monetary Fund meetings reveal that the Web creates alliances and expands social bonds. The history of consumer activism–and its recent incarnations–shows that consumerism does not necessarily lead to an antipolitics of radical individualism.
Cross does put forth important arguments about the “excesses of consumer culture”: the environmental degradation, the waste, the lack of free time and the sheer mind-numbing meaninglessness that accompany modern consumerism. But these must be balanced with the recognition that most Americans, especially those in the working class, have viewed the enjoyment of the fruits of consumer society as an entitlement, not a defeat. This should not be dismissed as false consciousness or “embourgeoisement.” Far from allowing consumerist demands to erode political impulses, working people–through living-wage, union-label and shorter-hour campaigns–have consistently politicized consumption. Rather than pitting the culture of consumption against democracy, it will be important to continue this tradition of democratizing, rather than demonizing, the culture of consumption. In his assessment of the twentieth century’s most influential “ism,” Cross provides important warnings about the difficulties of such an effort. But in its stress on the paradoxes of consumer society–an emphasis that then too rapidly gives way to condemnation–An All-Consuming Century also provides lessons from history about the necessity of the undertaking.