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A Conscious Pariah | The Nation

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A Conscious Pariah

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Hannah Arendt was born twenty years before Raul Hilberg, in 1906, the only child of a middle-class European Jewish family. She grew up mostly in Königsberg, and Judaism was not an integral part of her daily life; religious observance was minimal, and anti-Semitic incidents were only an occasional irritant. According to Elisabeth Young-Bruehl's sensitive biography, Hannah Arendt: For the Love of the World, Arendt was a moody young woman, particularly after her father died in 1913. She was drawn to books early on, and Goethe was the touchstone of her education. This led her eventually to the universities in Marburg and Heidelberg, where she studied philosophy with Karl Jaspers and Martin Heidegger.

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Nathaniel Popper
Nathaniel Popper is news editor of the Forward.

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Arendt is now popularly thought of as a nondenominational political theorist. But during the Nazi rise to power, she dedicated herself to Zionist relief organizations trying to help Jews flee Europe. Like Hilberg, an arrest awakened her to the severity of the Nazi regime: in 1933 she was apprehended for collecting documents for a Zionist organization. Also like Hilberg, Arendt directed her fear and anger at the quiescence of those around her. In 1936, when she attended the founding conference of the World Jewish Congress in Geneva, she wrote to her future husband, Heinrich Blücher, that "the Polish Jews will stop our mouths just as the German Jews did three years ago. And in the end we'll all go to hell." She worked with relief groups while planning her own escape from Germany; she reached New York City in 1941 and was soon writing for a number of Jewish publications. In an essay published in the New York German-Jewish newspaper Aufbau, she urged, "We can do battle against antisemitism only if we battle Hitler with weapons in our hands."

After the war, Arendt's activism waned as she grew intellectually fascinated with how the Nazis had managed to carry out the Final Solution. An early indication of her interest was a review she wrote for Commentary in 1952 of Léon Poliakov's Bréviaire de la Haine: Le IIIe Reich et les Juifs (Breviary of Hate: The Third Reich and the Jews), which is generally recognized as one of two minor volumes on the Holocaust published before Hilberg's landmark work. Arendt concluded the piece by underscoring the paucity of writing on the subject: "Research into Nazism, therefore, so frequently minimized today as 'mere' history, is indispensable for our understanding of the problems of the present and the immediate future." For Arendt, covering the Eichmann trial was the perfect opportunity to explore those problems by delving into the psyche of the perpetrators, who intrigued her much more than the victims. As Arendt later told Samuel Grafton, a journalist commissioned by Look in the fall of 1963 to write an article about her account of Eichmann's trial and the controversy it sparked, "I wanted to see one of the chief culprits with my own eyes as he appeared in the flesh. When, many years ago, I described the totalitarian system and analyzed the totalitarian mentality [in her study of Nazism and Stalinism, The Origins of Totalitarianism], it was always a 'type,' rather than individuals."

Arendt spent weeks in Jerusalem observing the trial, and she left convinced that Eichmann was not a figure of great evil but rather an oddly cheerful, pathetic man whose desire for personal advancement meshed tightly with the gears of the totalitarian machine. In The New Yorker, she was critical of the Israeli prosecution and faulted the lead prosecutor for wanting "to try the most abnormal monster the world had ever seen." Unlike the prosecutor, Arendt saw Eichmann not as a monster but a bureaucrat. "The trouble with Eichmann," she said, "was precisely that so many were like him, and that the many were neither perverted nor sadistic, that they were, and still are, terribly and terrifyingly normal."

It is often forgotten that Arendt folded Eichmann's story into a more general account of the Holocaust--the table of contents of Eichmann in Jerusalem resembles a timeline of the event--and that this broader context introduced innumerable readers to the idea of the Holocaust. Arendt does not appear to have done research in archives with German documents, and given how little had been written on the subject she had few options when she looked for published sources of background material. There was, of course, one source that contained it all: The Destruction of the European Jews.

Arendt's papers show that she had a complicated relationship with Hilberg's work even before she began writing about Eichmann. When she returned to New York from Jerusalem, in August 1961, there was a letter from Quadrangle Books offering a special discount on The Destruction of the European Jews. In the copy of the letter in Arendt's files, Quadrangle's president, Melvin Brisk, promised that Hilberg's book would provide a very different picture of Eichmann than the Israeli prosecution had in Jerusalem. "Hilberg shows that Eichmann was a bureaucrat worrying about a thousand details rather than a master planner." Brisk explained, "We make this offer (good only until September 30th) because the Eichmann trial--which is still under way as I write this letter--makes the book doubly important in explaining what happened and why." Arendt replied on August 7, enclosing a check for $14.95.

Brisk's sales pitch was not Arendt's first exposure to Hilberg's book. Two years earlier, Arendt had been asked by Princeton University Press to review the manuscript of The Destruction of the European Jews; she advised Princeton not to publish it. In a letter in her archives dated April 1959, which Hilberg himself discovered, Princeton editor Gordon Hubel thanked Arendt for her "invaluable assistance" and tried to assuage any guilt she might have felt about her decision: "after we had rejected this manuscript," Hubel confided, "we learned from Hilberg that he has $10,000 in financial backing toward the publication of this study, so I do not feel that our declining was in any way fatal to its eventual publication." (In the end, a $15,000 donation financed the book's publication by Quadrangle.)

Arendt's evaluation of Hilberg's manuscript is not among her papers. A plausible explanation of why she advised against its publication appears in a 1963 letter she wrote to the German publisher of Eichmann in Jerusalem. In it, she says that Hilberg "worked for 15 years only with the sources and if he had not written a very terrible first chapter, in which he did not understand much about German history, the book would be, so to speak, perfect. No one will be able to write about the topic without using it." Arendt reiterated the point the following year in a letter to Karl Jaspers, offering that Hilberg's book "is really excellent, but only because it is a simple report." In his first chapter, Hilberg provides a brief timeline of anti-Semitism in Europe that begins with the Roman Empire under Constantine and ends with the Holocaust. Hilberg's long view of history clashed with Arendt's strong belief that the Holocaust was something entirely new--a product of modern society and the totalitarian system.

But while Arendt belittled some of its conclusions, she clearly recognized what a gold mine the book contained. Her reliance on Hilberg was apparent to Hugh Trevor-Roper, who reviewed Eichmann in Jerusalem in the Sunday Times two years after reviewing The Destruction of the European Jews in Commentary. Trevor-Roper postulated that, except for the trial, Hilberg's "masterly study" was Arendt's main source. "She acknowledges her debt," Trevor-Roper wrote, "but the full extent of that debt can be appreciated only by those who have read both. Again and again the arguments, the very phrases, are unconsciously repeated." Trevor-Roper's review was largely forgotten, as was his conclusion that "indeed, behind the whole of Miss Arendt's book stands the overshadowing bulk of Mr. Hilberg's."

Despite her opinion that Hilberg's study was a "simple report," Arendt does acknowledge its quotidian perfection at one point in her book--though, tellingly, in a parenthetical--when describing the arduous task faced by Eichmann's Israeli prosecutors. "The prosecution, it must be admitted, was in a most difficult position in finding its way through this labyrinth of parallel institutions, which it had to do each time it wanted to pin some specific responsibility on Eichmann," she explained, before discreetly adding: "(If the trial were to take place today, this task would be much easier, since Raul Hilberg in his The Destruction of the European Jews has succeeded in presenting the first clear description of this incredibly complicated machinery of destruction.)"

Like The Destruction of the European Jews, Eichmann in Jerusalem is mostly about the perpetrators. When Arendt does focus on the Jews, her concern is not isolated episodes of heroic resistance or the immense scale of human suffering but rather the Judenräte, the Jewish councils in Nazi-controlled Europe. It was an important matter to investigate. The councils were Jewish municipal administrations that provided basic services to ghettoized Jews and enforced Nazi orders and regulations, including compiling names of Jews for deportation. For Arendt the councils were a big moral question mark. She describes them as frequently willing and self-serving collaborators in helping the Nazis execute the Final Solution. In lines that have been repeated countless times since, she writes, "To a Jew this role of the Jewish leaders in the destruction of their own people is undoubtedly the darkest chapter of the whole dark story." The cooperation of Jewish leaders, she continues, "had been known about before, but it has now been exposed for the first time in all its pathetic and sordid detail by Raul Hilberg."

After this broad acknowledgment, Arendt peppers her account of the Judenräte with mostly unattributed quotations from German documents quoted in Hilberg's book. Her most infamous act of blind borrowing is her provocative, offhand reference to "Dr. Leo Baeck, Chief Rabbi of Berlin, who in the eyes of both Jews and Gentiles was the 'Jewish Führer.'" Jacob Robinson, who was an assistant to the chief prosecutor at the Nuremberg trials, wrote a book attacking Arendt's portrayal of Eichmann in which he zeroed in on the Baeck statement and identified its likely source. Robinson hypothesized that the source "is probably Hilberg, who was careful to note that the expression 'Jewish Führer' applied to Baeck was a casual remark by Eichmann's assistant, Dieter Wisliceny; it was left to Miss Arendt to ascribe the use of the epithet to 'Jews and Gentiles' in general."

Certainly Arendt's ideas about Eichmann and his "banality" were kindling for a fire. But it was the material she drew from 
Hilberg on the Jewish councils--less than twenty of the nearly 300 pages of her book--that ignited the furor. The implication of her account was that whereas Nazis like Eichmann were merely banal bureaucrats, Jews had experienced a moral collapse during the war by failing to resist totalitarianism. The Anti-Defamation League distributed a letter urging local offices to denounce her, the World Jewish Congress released a pamphlet about the book and multiple Jewish organizations hired researchers to find errors in it. Nearly every Jewish publication in America ran articles attacking her views. Arendt's old friend Gershom Scholem broke with her and wrote a public letter in which he questioned her portrayal of the Jews: "In your treatment of the problem of how the Jews reacted to these extreme circumstances--to which neither of us was exposed--I detect, often enough, in place of balanced judgment, a kind of demagogic will-to-overstatement." Scholem could have been describing Hilberg's account of the Jewish councils--which is not surprising, given that Hilberg was Arendt's source. In fact, Hilberg's fastidiousness regarding the Baeck incident was an exception: he was generally indifferent, sometimes archly so, to the dilemmas faced by Jews in the ghettos. At one point he concludes that "Jews tried to avert disaster: by judicious compliance with orders, and sometimes by anticipatory compliance with orders not yet issued," such as the forced labor program that the Jewish council in the Warsaw ghetto had set up. Where Arendt surpassed Hilberg was in the words of moral opprobrium she flung at several Jewish leaders.

As the negative reviews of Eichmann in Jerusalem poured in, Arendt wrote to Mary McCarthy: "One can say that the mob--intellectual or otherwise--has been successfully mobilized." Arendt alleged in another letter, to a reader, that she was an innocent bystander who had been made a scapegoat. But she also recognized that the cause of the furor was her use of Hilberg's Judenräte material. "That I am now in the center of this campaign is almost an accident. Ever since the publication of Hilberg's book, those organizations have been worrying about what to do," she wrote in response to a particularly vicious review of her work by Lionel Abel in the Summer 1963 issue of Partisan Review.

Arendt was not happy. She felt her ideas were being trampled by the uproar over Eichmann in Jerusalem. She was not without justification. Samuel Grafton noted in the draft of his Look article that "according to Viking Press, the book has sold only about 10,000 copies, an extremely small number for a work about which so much has been said. Many who are discussing it have not read it; in a sense the controversy has floated loose from the book, and become a phenomenon in its own right." As Grafton's son, the historian Anthony Grafton, explains in his essay "Arendt and Eichmann at the Dinner Table," Look ended up killing his father's article because as the contretemps heated up, Arendt grew irritable and stopped cooperating.

Hilberg was not happy either. After toiling for thirteen years on his book, he was being eclipsed by someone who had worked for little more than two years on hers. "Who was I, after all?" Hilberg asked bitterly in his autobiography. "She, the thinker, and I, the laborer who wrote only a simple report, albeit one which was indispensable once she had exploited it." The situation was made clear in a letter that Siegfried Moses, the head of the Council of Jews from Germany, wrote to Arendt that spring. "I came to New York with the draft of a statement which was to be published by the Council of Jews from Germany. It was to attack the presentation given in Hilberg's book." But, Moses added, "Now, the defense of the council must oppose primarily your articles." In his autobiography, Hilberg was emphatic in pointing out the differences between his and Arendt's arguments. He noted that whereas Arendt's analysis of Jewish leadership was restricted to the Judenräte, in The Destruction of the European Jews he had written that the Jews had a centuries-old tradition of saving themselves by complying with violent, anti-Semitic rulers--a precedent that collided with the unprecedented brutality of the Nazis.

But just as Arendt did not give Hilberg the full credit he was due, Hilberg did not properly acknowledge her insights. In writing about Eichmann, she had proposed a bold new way of describing how ordinary Germans had been drawn into the machinery of destruction--a discussion that Hilberg had avoided. On a more immediate level, Arendt, despite having taken liberties with some of Hilberg's facts, had nevertheless acted as a popular interpreter of his research--providing visibility for a book that could easily have fallen down an academic mine shaft. In the process, this kick-started the rise of the study of the Holocaust.

There is no better testament to the cross-pollination of their ideas than the career of Christopher Browning, author of Ordinary Men: Reserve Police Battalion 101 and the Final Solution in Poland and one of the world's most respected Holocaust scholars. Browning became interested in the Holocaust in the late '60s when he was an activist against the Vietnam War. Like so many students at the time, he turned to Eichmann in Jerusalem in the hopes of understanding how governments are drawn into planning death and destruction. After noticing Arendt's few references to Hilberg, Browning bought a copy of The Destruction of the European Jews. He read it during a long convalescence from mononucleosis, and it changed his life. "Some people have religious conversion experiences," Browning said at a memorial service for Hilberg; "upon reading Hilberg I had a life-changing academic conversion experience." Browning had been working toward a master's in French history but then decided to write a dissertation on an aspect of Hilberg's research. "Hilberg became visible to me by virtue of Arendt," Browning told me. "For most people it was an entirely negative connection--but for me, it turned out to be entirely positive."

Another kink in the story is that the claim on which Hilberg and Arendt had staked so much--Jewish compliance during the war--is considered, even by their admirers, to be the blind spot of their oeuvres. Young-Bruehl writes in her biography that Arendt's knowledge of the Holocaust-era ghettos "was not always extensive enough to support her generalizations." Amos Elon, in the introduction to the Penguin Classics edition of Eichmann in Jerusalem, says Arendt "was inexcusably flippant." Hilberg, of course, was a meticulous researcher, yet the passages about the Jewish councils in The Destruction of the European Jews have a very different feel from the rest of the book. Whereas the book is generally heavily footnoted, these pages have long runs of clean or lightly footnoted discursive prose. Had Hilberg strayed from the facts? Michael Marrus, who has written critically about Arendt's and Hilberg's accounts of the Judenräte, says that while many Jewish historians have erred "too much on the side of heroism and resistance," Hilberg "was way off on the other side of the spectrum. His views about the Jews are sometimes almost caricatural." Browning agrees, and adds that Hilberg had an ornery attachment to these passages: "That's the one chapter he would never change. He had a stubborn streak."

Hilberg and Arendt may have clung to these heretical positions because their exodus from Europe left them with similarly tortured perspectives on the Jews they had left behind. Both writers were steeped in German-Jewish culture, which had long disdained the less cultured Jews in Eastern Europe. Complicating matters was that it was Eastern Jews who had been overwhelmingly slaughtered. Arendt's criticism of the Israeli prosecution in Eichmann's trial was spiced by her distaste for what she saw as the Israeli muddle of Middle Eastern and Eastern European Jews. Her most famous relationship was with Heidegger, the philosopher and Nazi Party member, and her husband, Blücher, was a German gentile. In a similar pattern, Hilberg endlessly criticized Jewish scholars while heaping praise on German scholars who were studying the same material.

More personally and concretely, though, the works of Hilberg and Arendt were colored by their experiences as young secular Jews influenced by Zionism. Arendt's Zionist work--before and immediately after the war--is well-known. Hilberg's Zionist background, on the other hand, has generally gone unrecognized. In his autobiography, he says little about his engagement with the Jewish community in Vienna. But his best friend from his youth, Eric Marder, recalls that both boys had gone to a Zionist school in Vienna, which taught them the need for Jews to build a home of their own and to defend themselves. The lessons stuck, says Marder, who left Vienna shortly after Hilberg's family. Marder also ended up in Brooklyn, and he recalls that when he and Hilberg were in high school, they would walk home and talk about what was happening in Europe. "We both felt that politically the Jewish community in Europe had behaved badly. Instead of fighting the Nazis, they had surrendered to them."

At the time that Hilberg and Marder were having those conversations, Arendt was expressing similar disappointment about the apparent unwillingness of the Jews to stand up for themselves. During the war, Arendt wrote a series of articles for Jewish newspapers in the United States calling for Jews to form an army to fight back. In time, though, her writing reflected a growing, almost shamefaced recognition that the Jews would go down meekly. In 1944, in the article "From Army to Brigade," she spoke of the "unbearable humiliation of the Jewish people, who felt that the whole world had damned them to the degrading role of victimhood."

Later on, both thinkers wanted to be seen as clear-eyed observers, unsullied by any attachment to the material they were studying--hence Hilberg's stance as a disinterested scholar. "He wasn't going to let somebody else define him--as a victim or a persecuted Jew," Browning told me. "He just didn't want to go there." After the publication of Eichmann in Jerusalem, Gershom Scholem wrote to Arendt that she showed "little trace" of "Ahabath Israel: 'Love of the Jewish people.'" She eagerly accepted his assessment: "I do not 'love' the Jews, nor do I 'believe' in them; I merely belong to them as a matter of course, beyond dispute or argument." She had criticized Hilberg's work by labeling it a "simple report," but when she was attacked for being a self-hating Jew she used the label as a shield. "My position is that I wrote a report and that I am not in politics, either Jewish or otherwise," she explained to Mary McCarthy in September 1963. "In other words my point would be that what the whole furor is about are facts and neither theories nor ideas." She argued that she did not view the Jews any differently from any of the other people of Europe.

But it is hard not to see the youthful anger of both Hilberg and Arendt--the expression of an inchoate Zionist zeal--occasionally ruffling their more sober later writing. Scholem perceptively pointed to something very personal in Arendt's work. In his letter, he told her, "Your book speaks only of the weakness of the Jewish stance in the world. I am ready enough to admit that weakness; but you put such emphasis upon it that, in my view, your account ceases to be objective and acquires overtones of malice." With Hilberg, such overtones are evident when he describes innocent Jewish families going to their death: "During ghetto-clearing operations many Jewish families were unable to fight, unable to petition, unable to flee, and also unable to move to the concentration point to get it over with. They waited for the raiding parties in their homes, frozen and helpless." The writing in the works of both thinkers rings with an almost visceral desire to distance themselves from the weak Jews that they imagined they had left behind, and from whom they had hoped for so much more during the war. Young-Bruehl says that in her life as well as her thinking, Arendt "took the position that I am not a victim here--I am a resistant." But the outwardly sober and unemotional Hilberg was occasionally agitated by a resistant nerve. Yehuda Bauer, the eminent Israeli Holocaust scholar, recalls a moment when he was giving a lecture with Hilberg before a college class in Boston during the '70s. Bauer spoke about Jewish resistance to the Nazis; Hilberg began his rejoinder on a characteristically dry note before suddenly losing his temper. "He yelled at those students and he said, 'How many of you have guns in your home?'" Bauer remembers. "I said to him, 'You think there will be Nazis in Boston?' But he wasn't talking to the students--he was talking to the Jews in Europe. For a moment he forgot himself."

Discouraged by the response to Eichmann in Jerusalem, Arendt mostly stopped writing about Jewish issues. But she did not refrain from criticizing the Jewish world, particularly when it came to the justice of the State of Israel, which she had lost faith in, and American Jews' stalwart defense of it. This political quarrel, though, obscured Arendt's complicated understanding of her Jewish identity. It's worth remembering that her first book was not a political treatise but a sympathetic biography of Rahel Varnhagen, the secular German-Jewish salon hostess who died believing that the great shame of her life, being born a Jew, was also her greatest gift. Similarly, Arendt never stopped feeling connected to her own Jewish heritage, but always on her own terms. Young-Bruehl tells of Arendt's later years, when "everyone was very interested to observe that she put a great deal of energy into attending Seder with her friends--and the marking of Jewish holidays--in a way that she hadn't really before."

Professionally, Hilberg followed a different path after writing his great work. He maintained a single-minded commitment to The Destruction of the European Jews, advising translators on new editions right up to his death. He also worked more broadly on spreading a historical understanding of the Holocaust. He was an integral member of the council that oversaw the creation of the US Holocaust Memorial and Museum in Washington, and in letters to fellow council members he regularly warned against allowing the museum to become a community memorial for Jews, one dedicated to the image of the Jewish victim, instead of being a museum that would shed light on the entirety of the Holocaust.

Hilberg, like Arendt, remained largely estranged from collective Jewish life. He continued to live in Vermont, far from Jewish havens like New York City, and was twice married to non-Jews. He avoided synagogue and relished taking positions that antagonized many Jews. For instance, he rallied to the defense of Norman Finkelstein, who was lambasted for his book The Holocaust Industry, which argued that American Jewish institutions have exploited the memory of the Holocaust, turning it into shmaltz for financial and political gain. Peter Novick called Finkelstein's work "a charge into darkness that sheds no light." Hilberg not only praised Finkelstein's "analytical abilities" but also noted his strength in defying the establishment. In letters and interviews, Hilberg attacked both the community of Holocaust scholars in the United States and the Jewish organizations that had sprung up to memorialize the Holocaust. What he had warned the Holocaust Memorial council against had come to pass. After drawing such a stark picture of the Jewish collapse in The Destruction of the European Jews, Hilberg was horrified that many American Jews would willingly and eagerly link themselves with the history of victimhood. "Where is our dignity?" he asked an editor at Knopf in 1988.

At the lecture he delivered a few months before he died, a question was put to Hilberg: "Why do you not feel part of your community?" Without missing a beat, he responded, in an even voice, "I don't feel part of anything. I don't feel part of the university I've been a part of for decades. I don't feel part of Burlington, where I've spent all my years since 1956. I think some of us are just destined to be alone." But Hilberg's sense of being a man apart concealed the intense tug of war he had with his past. In his later years Hilberg returned to the subject of the Judenräte when he decided to edit the meticulous diaries of Adam Czerniakow, the head of the Jewish council in the Warsaw ghetto. Hilberg's work on the volume is distinguished by a nuanced sympathy for the impossible situation in which the Jews had found themselves, but most of all for Czerniakow's strong, silent decision to kill himself in the end rather than betray his principles.

Hilberg's second wife, Gwendolyn Montgomery, who was born an Episcopalian, converted to Judaism in 1992, twelve years into their marriage. She did so for reasons of her own, without Hilberg's prodding. She admits to having been surprised when Hilberg began quietly attending synagogue with her soon after her conversion. Hilberg's friends, too, were surprised to learn that his postmortem arrangements included a request for a memorial service at the Burlington synagogue.

Hilberg had not become religious in any traditional sense. Like Arendt, his relationship with Judaism was very much on his terms. The legacy of Jewish victimhood galled him as much as it did Arendt, but it didn't stifle his respect for the Jewish conscience. Here it was his turn to borrow from Arendt. Shortly before the end of the war, Arendt wrote an intriguing set of essays about the notion of "the Jew as pariah," in which she identified Sholom Aleichem, Franz Kafka and Henrich Heine as heirs to the greatest Jewish tradition. "It is the tradition of a minority of Jews who have not wanted to become upstarts, who preferred the status of 'conscious pariah,'" she claimed. "All vaunted Jewish qualities--the 'Jewish heart,' humanity, humor, disinterested intelligence--are pariah qualities." In 1965, two years after the appearance of Eichmann in Jerusalem, Hilberg published a little-noticed essay in Midstream magazine in which he described the conditions that had motivated Germans to perpetrate the Holocaust. He then expressed his admiration for the pariahs of his people. "Jews are iconoclasts. They will not worship idols," he wrote. "The Jews are the conscience of the world. They are the father figures, stern, critical, and forbidding." He returned to the subject in his last lecture, in which he explained that despite his expressions of derision, his commitment had been "to my people, whether they want it or not, or like it. You know, I could have written my dissertation on multipartite treaties. I could have been a big shot. No, I wrote the dissertation that everyone without exception who was an adult told me not to write."

This was not a description of the many Jews Hilberg was constantly criticizing but rather an idealized description of the community of Jews he imagined being part of, and people close to him understood as much. In his final months, as he was dying of lung cancer, one of the few people Hilberg wanted to see was Richard Sugarman. Many years earlier, Sugarman, who is an Orthodox Jew, had been walking around campus with a rabbi distributing Passover matzo. Sugarman remembers how the rabbi respectfully left Hilberg alone. "It seems to me that Professor Hilberg has his own avodah," Sugarman recalls the rabbi saying, "his own way of service."

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